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USAID Selects Feith for Records Management With Google Workspace Integration

Feith Systems has partnered with USAID to implement its RMA iQ platform, streamlining records management across the agency’s Google Workspace and legacy systems. This enterprise-wide solution automates compliance with NARA standards and enhances operational efficiency with secure, scalable technology.
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Shannon Heim

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FOR IMMEDIATE RELEASE

Fort Washington, PA, (October 17, 2024) –

Feith Systems is excited to announce its partnership with the United States Agency for International Development (USAID) to implement its RMA iQ platform for enterprise-wide electronic records management (ERM). This collaboration represents a significant milestone for USAID, as the agency transitions to a centralized Electronic Records Management System (ERMS) that will automate and streamline records management in compliance with National Archives and Records Administration (NARA) guidelines.

USAID operates across a global footprint, producing vast amounts of electronic information in formats like documents, forms, sheets, and slides, within Google Workspace and legacy systems. To modernize and efficiently manage this content, Feith will implement RMA iQ, which is designed to automate the full lifecycle of records—from creation to final disposition—while ensuring adherence to federal records management policies.

Blanket Purchase Agreement (BPA) and Call Order Execution

Feith Systems will execute this project under a Blanket Purchase Agreement (BPA) contract with USAID. As part of this BPA, Feith will handle multiple call orders over time as USAID identifies requirements. The first call order centers around the implementation of the ERMS, which will integrate with Google Workspace—including Gmail, Google Drive, and other tools—using Feith’s out-of-the-box (OOTB) connector to capture records directly from their primary source. In addition, Feith will perform a backfile migration from USAID’s legacy systems to ensure a unified approach to records management across the agency’s infrastructure.

“We’re excited to partner with USAID to bring a modern, automated approach to managing their records,” said Daniel Feith, President of Feith Systems. “RMA iQ will streamline operations, enhance compliance, and provide the flexibility needed to meet evolving federal requirements. As the premiere company managing Google Workspaces for federal agencies—exemplified by our partnership with NOAA—we’re proud to continue leading the way in transforming records management across the government.”

RMA iQ: A Tailored ERMS Solution for USAID

Feith Systems will provide USAID with an enterprise-level, secure, extensible, and scalable ERMS solution that delivers the following key capabilities:

  • Automated Compliance: Our system will automatically categorize, retain, and dispose of records based on predefined rules, ensuring full compliance with NARA standards.
  • Google Workspace Integration: RMA iQ will seamlessly integrate into Google Workspace, including Gmail and Google Drive, allowing USAID to capture and manage records within its existing tools using Feith’s OOTB connector.
  • Backfile Migration: Feith will also migrate legacy records from USAID’s existing systems, ensuring a comprehensive approach to records management.
  • Scalability: The platform is built to handle millions of records across USAID’s global departments, maintaining optimal performance even as demands grow.
  • Security: RMA iQ meets the highest federal security standards, ensuring the confidentiality, integrity, and availability of USAID’s sensitive records through encryption, access controls, and routine security audits.
  • Post-Implementation Support: Feith will provide continuous support, including regular software updates, security management, and responsive helpdesk services, guaranteeing the platform’s long-term reliability and success.

Extending Feith’s Federal Expertise

With over 40 years of experience providing secure and compliant records management solutions and more than 30 years specializing in federal projects, Feith Systems is an industry leader in delivering ERMS platforms that meet the stringent requirements of government records management. RMA iQ automates critical processes and integrates seamlessly with cloud-based and on-premises environments, ensuring federal agencies are equipped with the tools they need for modern records management. By providing an automated, enterprise-wide solution for records management, Feith is helping federal agencies comply with ever-evolving regulations while improving operational efficiency.

For more information, please visit feith.com or contact us at more-info@feith.com.

For media inquiries, contact:

Richard Long
Feith Systems & Software
(215) 646-8000
rlong@feith.com

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