Record Insight
Record Insight, the next generation of Feith auto-categorization technology, is the only AI-based solution that categorizes federal records by understanding their content, metadata and purpose. Integrated into RMA iQ, it automates the entire lifecycle, ensuring compliance from capture to final disposition.
Automate Lifecycle Management for All Your Records
While some of that information is kept in neat, well-labeled folders, most of it winds up scattered across unstructured repositories like OneDrive and Network Drives. Without clear labels or a consistent folder structure, standard categorization methods won’t work. The result? These kinds of agency repositories often remain unmanaged.
Record Insight solves this problem. Instead of relying exclusively on rules, Record Insight leverages a Large Language Model to understand records similar to how a person would, by reading them. It then assigns them to the appropriate NARA GRS or RCS category. It’s built into Feith’s full-lifecycle ERMS, RMA iQ, so each record is then preserved through to final disposition. This ground-breaking technology ensures all of your records stay compliant with federal retention requirements.
AI categorization done right
No Rules
Traditional categorization technologies require record managers to set up detailed if-then rules based on attributes such as metadata and location. Record Insight offers a hybrid approach: it can utilize predefined rules for simple and structured record sources, while also leveraging advanced AI capabilities to analyze and categorize unstructured records based on their content.
No Training
Record Insight is already fully trained on the GRS and agency record control schedules, so it doesn’t need access to your agency’s data to learn. That means you skip time-consuming training efforts and avoid exposing sensitive information, unlike other AI technologies.
No Hallucinations
Hallucinations are when an AI system makes up information to fill gaps in its understanding. Record Insight is engineered to stick to only what it knows, so every categorization decision is grounded in the facts. The system even provides a confidence score and justification for each decision, which you can use for internal monitoring and NARA audits.
Learn more about LLM-based categorization
Feith worked directly with federal agencies to develop Record Insight, with
Agency Records Officers (ARO’s) providing feedback at every step. The result is lightning-fast, human-grade categorization you can trust.
“In reality, many records end up in drives without metadata or any real structure. So what ends up happening is some record sources just get put on the backburner, and it turns into a gap. Record Insight is the silver bullet that agencies need for compliance across all their IT systems.”
Why More Than 50 Federal Agencies Have Chosen RMA iQ
- Full lifecycle management, from capture to disposition or transfer
- OOTB connectors for M365, SharePoint, Outlook, ServiceNow, Google Workspace, and more.
- Compliance with NARA UERM and DoDM 8180.01
- Full support for Capstone Official emails
- Integrated modules for automatic declassification and FOIA request management